12" Purple Carry Bag w/ Nesting Pouches (holds set of 4 Rainbow Sounds bowls)
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12" Beige Carry Bag with Nesting Pouches (holds Set of 4 Rainbow Sounds Bowls)
Protect your investment of crystal singing bowls with our beautiful sturdy, well padded carry bags.
Our 12" carry bag comes with 3 nesting pouches – allowing you to stack the set of 4 Rainbow Sounds bowls (6", 8", 10" and 12" bowls) inside the bag and gives each bowl padded protection.
Important Note: Our bags are specifically designed for Rainbow Sounds bowls. We do not accept refunds or exchanges if you have bowls from other brands that do not fit our bags. Please double-check your bowl sizes before making a purchase to ensure a perfect match.
Features:
• Made with strong sturdy woven fabric with high density Australian foam padding
• Zip and velcro enclosure
• Large side pocket for mallets and mobile phones
The lining of the bag can be unzipped to fold down or to wash. You can also take out the inner foam and wash by hand if necessary.
Please note: Do not stack the bowls in the bags without any nesting pouches, padding or inserts. We also recommend to not put your mallets in with your bowls as it may damage the bowl. The mallets can be placed in the side pocket.
Estimated Shipping Times
| Location | Shipping Time* |
| Australia (metro) | 5-15 business days |
| Australia (regional) | 5-15 business days |
| Remote and Rural locations | 10-25 business days |
| New Zealand | 5-15 business days |
| USA & Canada | 5-15 business days |
| UK | 5-15 business days |
| Singapore, Japan, Hong Kong | 5-15 business days |
| All Other Locations | 5- 25 days, varies on location |
*Approximate times only. Unfortunately, unexpected delays can happen that are out of our control so shipping times cannot be guaranteed. Orders are generally dispatched within 24-48 business days from time of order. Delivery times estimated above are from dispatch date.
Shipping Requirements:
All orders are required to have a mobile/cell number for our delivery partners to sms updates and to call you should they need access for delivery.
We are unable to ship to Lockers or PO BOX's due to courier requirements.
Orders will be delivered to a person directly, and will not be left in a safe place unless you instruct your delivery partner by email or sms or phone.
Shipping Costs
Shipping cost is automatically calculated at the checkout page, and is calculated based the size, weight and location of your order.
If no shipping cost is available for your order at the checkout page, please get in touch 🙂
Tracking
Tracking numbers/links are provided via automated emails and or sms from our system once your order has been dispatched. Due to system error or delays in syncing logistic partners if you do not have a tracking number in 48 hours from order date, please reach out to us customer@rainbowsounds.co
Delivery partners: Post services, Startrack, Couriers Please, Aramax, UPS, FedEX, TNT, DHL, EVRI, Royal Mail, pace couriers and many more.
Warehouse Locations
Rainbow Sounds have a number of inventory warehouse locations across the globe, depending on what your order is, our stock variations can be shipped form, Australia, United Kingdom, America or Austral-Asia.
Shipping Insurance
Rainbow Sounds packaging is exceptional and it is very rare for any goods to arrive broken. This is something we are very proud of, Rainbow Sounds will pay for the first $100 worth of cover. If you wish to add insurance for your delivery, please request this before you order as additional costs will need to be added to your order. To request this email customer@rainbowsounds.co
If an item arrives broken, you need to log a claim with us within 3 business day of the delivery being signed or accepted (see below details).
Returns & Exchanges
For safety and energetic reasons, we do not accept returns or exchanges for goods you have received that have been opened. We do not except change of mind refunds for orders already shipped or ready to ship. Ordering from Rainbow Sounds Australian shop and shipping to any location is a business transaction in Australia and Australian consumer law is applied.
Customers in the United Kingdom are entitled to a 14 day change of mind refund, if you buy from a UK stockist or reseller, but not if you engage in business with the Australian online shop.
Special note: If a bowl is reverberate the sound onto your mallet and it's important you learn to play a Rainbow Sounds bowl. This is not a fault in product.
The Rainbow Sounds Crystal Bowls are made with a Very High Purity Grade of raw material, and this means they are high vibrational and if your unable to play a high grade bowl, we recommend the Rainbow Sounds Training, or specialist crystal bowl training provider who are also a Rainbow Sounds Stockist and aware how to play them.
Damaged Bowls in Transit
If your bowl arrived damaged from transit, you'll need to log a claim with us within 3 days of the delivery being signed or accepted.
How to log a claim:
1. Take a photo of the outer box to show damage
2. Take a 2-3 unique photos of the broken bowl/item in the box before removing it
3. Take a photo of the courier slip addressed to you
4. Email all images with your original order number to customer@rainbowsounds.co
5. In your email give any extra detail you can.
Waiting time for claims is 3-6 weeks – this is the time the courier takes to process claims. Your claim is with the courier and not with Rainbow Sounds, we just help facilitate it. No claim is guaranteed, and claims can only be made if you requested extra insurance on top of the complementary cover we offer as stated above.
